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All Systems Operational
Brink POS on Admin7
Operational
Customer Support Telephone Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 18, 2024
No incidents reported today.
May 17, 2024
No incidents reported.
May 16, 2024
No incidents reported.
May 15, 2024
No incidents reported.
May 14, 2024
Resolved -
This incident has been resolved.
May 14, 13:52 PDT
May 14, 13:52 PDT
Monitoring -
We detected an outage at approximately 3:30 ET effecting online orders. We have confirmed with our digital partners that they have resolved the issue. PAR will continue to monitor the situation.
May 13, 13:01 PDT
May 13, 13:01 PDT
May 13, 2024
Resolved -
We have not seen any further issues accessing admin portal while monitoring through this morning. This incident has been resolved.
May 13, 07:44 PDT
May 13, 07:44 PDT
Monitoring -
We experienced an issue causing difficulties accessing the admin portal. The issue was identified and quickly resolved. We will continue monitoring to ensure on-going stability.
May 12, 19:40 PDT
May 12, 19:40 PDT
May 12, 2024
May 11, 2024
No incidents reported.
May 10, 2024
No incidents reported.
May 9, 2024
Completed -
The scheduled maintenance has been completed.
May 9, 00:30 PDT
May 9, 00:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 22:30 PDT
May 8, 22:30 PDT
Scheduled -
PAR has scheduled monthly maintenance on the server that hosts the Brink POS instance on 5/8 at 10:30 pm PST.
No downtime would be expected. No interruption to Brink services. We will notify you once the maintenance is complete.
Please Review the following documents for your reference:
Monthly Maintenance Information: https://cdn.brinkpos.net/release-notes/MonthlyMaintenanceApril2024.pdf
Please review the API Release Notes for the latest improvements and impacts to API.
API Release Notes: https://cdn.brinkpos.net/release-notes/APIReleaseNotes_1_3_136.pdf
Please ensure whitelisting is up to date for all sites to properly download and install software updates. https://cdn.brinkpos.net/docs/BrinkPOSWhitelistRequirements.pdf
If you have additional questions, please contact your Brink representative or email us at support.brinksoftware@partech.com
May 1, 07:52 PDT
No downtime would be expected. No interruption to Brink services. We will notify you once the maintenance is complete.
Please Review the following documents for your reference:
Monthly Maintenance Information: https://cdn.brinkpos.net/release-notes/MonthlyMaintenanceApril2024.pdf
Please review the API Release Notes for the latest improvements and impacts to API.
API Release Notes: https://cdn.brinkpos.net/release-notes/APIReleaseNotes_1_3_136.pdf
Please ensure whitelisting is up to date for all sites to properly download and install software updates. https://cdn.brinkpos.net/docs/BrinkPOSWhitelistRequirements.pdf
If you have additional questions, please contact your Brink representative or email us at support.brinksoftware@partech.com
May 1, 07:52 PDT
May 8, 2024
Completed -
The scheduled maintenance has been completed.
May 8, 14:16 PDT
May 8, 14:16 PDT
Scheduled -
PAR has recently updated the Brink firewall Network Connectivity Document. In order to ensure seamless software updates and continued access to report data, please ensure that the most recent domain updates to the Brink firewall network connectivity have been incorporated.
The link to the Network Connectivity Document: https://cdn.brinkpos.net/docs/BrinkPOSNetworkConnectivity.pdf
If you have any questions, please contact your PAR representative or email us at: support.brinksoftware@partech.com.
May 8, 14:08 PDT
The link to the Network Connectivity Document: https://cdn.brinkpos.net/docs/BrinkPOSNetworkConnectivity.pdf
If you have any questions, please contact your PAR representative or email us at: support.brinksoftware@partech.com.
May 8, 14:08 PDT
May 7, 2024
No incidents reported.
May 6, 2024
No incidents reported.
May 5, 2024
No incidents reported.
May 4, 2024
No incidents reported.