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All Systems Operational
Brink POS on Admin7
Operational
Customer Support Telephone Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 24, 2024
No incidents reported today.
Nov 23, 2024
No incidents reported.
Nov 22, 2024
Resolved -
This incident has been resolved.
Nov 22, 15:13 PST
Nov 22, 15:13 PST
Monitoring -
Service host has been restarted and terminals have recovered, we will continue monitoring to ensure on-going stability.
Nov 22, 12:58 PST
Nov 22, 12:58 PST
Identified -
Our teams have identified significant performance degradation on Admin7 requiring a Service Host restart to resolve. During this restart, stores will go offline and may experience loss of API functionality until the process is completed.
Nov 22, 12:01 PST
Nov 22, 12:01 PST
Nov 21, 2024
No incidents reported.
Nov 20, 2024
No incidents reported.
Nov 19, 2024
No incidents reported.
Nov 18, 2024
Resolved -
The issue affecting your API was resolved.
Nov 18, 05:52 PST
Nov 18, 05:52 PST
Monitoring -
Service host has been restarted and terminals have recovered, we will continue monitoring to ensure on-going stability.
Nov 17, 18:13 PST
Nov 17, 18:13 PST
Investigating -
We are currently investigating an issue with terminals showing offline and Admin Portal being slow to load. Please do not restart your terminals during this time while we work to resolve the issue.
Nov 17, 16:00 PST
Nov 17, 16:00 PST
Nov 17, 2024
Nov 16, 2024
No incidents reported.
Nov 15, 2024
Resolved -
OLO has resolved their incident and reported orders are flowing normally again.
Nov 15, 10:36 PST
Nov 15, 10:36 PST
Identified -
OLO has identified a service degradation with the ordering API on their platform preventing some orders from coming through. Their teams are working on a fix and providing updates via their status page at https://status.olo.com/. We will continue to monitor for any change in status.
Nov 15, 09:48 PST
Nov 15, 09:48 PST
Nov 14, 2024
No incidents reported.
Nov 13, 2024
Completed -
The scheduled maintenance has been completed.
Nov 13, 04:00 PST
Nov 13, 04:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 03:00 PST
Nov 13, 03:00 PST
Scheduled -
PAR has scheduled maintenance to enable the in-store resiliency feature on the server that hosts the PAR POS instance on 11/13 at 3 AM PDT. Registers will restart at the end of the maintenance, with no further downtime expected and no interruption to PAR POS services. Statuspage notification will be sent at the completion of the maintenance.
Please review the following feature document: https://cdn.brinkpos.net/release-notes/In-StoreResilienceReleaseNotes.pdf
Please ensure network connectivity is up to date for all sites to properly download and install software updates. PAR POS Network Connectivity: https://cdn.brinkpos.net/docs/BrinkPOSNetworkConnectivity.pdf
If you have additional questions, please contact your PAR POS representative or email us at support.brinksoftware@partech.com
Nov 5, 18:23 PST
Please review the following feature document: https://cdn.brinkpos.net/release-notes/In-StoreResilienceReleaseNotes.pdf
Please ensure network connectivity is up to date for all sites to properly download and install software updates. PAR POS Network Connectivity: https://cdn.brinkpos.net/docs/BrinkPOSNetworkConnectivity.pdf
If you have additional questions, please contact your PAR POS representative or email us at support.brinksoftware@partech.com
Nov 5, 18:23 PST
Nov 12, 2024
No incidents reported.
Nov 11, 2024
No incidents reported.
Nov 10, 2024
No incidents reported.